FAQs

Get answers to the most frequently searched and asked questions about iCognition Insights and our tailored market research services.

iCognition Insights is a specialized life sciences and healthcare market research and decision-intelligence company, providing high quality market insights, competitive intelligence, product mapping and consulting services at every stage of product life cycle.

iCognition Insights is a Pune, India based company with network coverage across 80+ markets in APAC, EU, MEA and NA.

Yes, we are proud and happy to say that we are a newly formed organization and we bring passion, new technologies, research methodologies and frameworks at work with commitment to deliver highly reliable, robust and affordable market intelligence solutions for life sciences and healthcare.

Yes, we publish our own reports and we currently host a library of 3000+ global reports across niche technology segments in biotechnology, clinical diagnostics, healthcare and technology, medical devices and pharmaceuticals.

Yes, we are a life sciences and healthcare technology focused market research and consulting company. Our mission is to provide transparent, reliable and actionable market intelligence across depth of these industry segments and support critical decision-making.

Please visit our website https://www.icognitioninsights.com/ and search for a specific keyword, industry or company to find relevant syndicated market reports.

Although, we advise you to search for a report in our report library on our website, if you still can’t find your report or research of interest, we are available 24×7 on live chat or call to assist you with any query. You can easily reach us on +1 617 676 0160 or +81 503 196 4844 and our client success representative will be available to assist you. In case you do not find a report of interest on our website, please drop us a line at info@icognitioninsights.com or fill the form on our Home Page with specific report or topic of interest and we will reach you with a customized proposal meeting your end-to-end business requirement.

Yes, of course. We provide all possible assistance from our end to help your purchase decision. You can fill the essential details and request report sample.

It is easy to order a report from iCognition Insights. Once you confirm your report title, please select a license type based on your usage criteria and proceed to checkout. You can either purchase the report via secure payment gateway by using your credit card or request for an invoice for payment via bank transfer. You can rest assured that your payment choice and details are not stored and are used only for transaction purposes. If you are facing any issues with the purchase process, please drop us a note at support@icognitioninsights.com and we will reach you immediately with payment assistance.

Once you make the payment, we will send you a confirmation email and purchase invoice along with the report or customization delivery timeline. Usually standard reports are delivered within 3-5 working days and our client success representative will be in touch with you constantly during this time to address any queries that you may have with the report. Please rest assured upon placing an order, because rest is on us to deliver you a report of unmatched quality, content and insights.

Please note that apart from online payments, for orders via bank transfer, the order will not be delivered until the payment is realized or a proof of transaction is shared by the client.

Although published reports are said to be delivered within 24 hours of order placement, our commitment to real-time and high-quality insights doesn’t allow us to replicate the same model. Once the order is placed, the report undergoes a 3-stage content quality check for accuracy, reliability and time test of the data and insights. This helps us stand for the values we vow and deliver latest and exceptional market insights.

In case of custom research requirement, our presales team and client success team will provide you a delivery timeline based on the research scope and complexity of the project.

Please be rest assured upon placing the order, as our research and packaging team must have already started working on the final touchpoints of the report quality check before delivering the insights to you.

We understand that sometime the client may have immediate need of data and insights, and based on the discussion with client, we expedite and offer the best possible timeline for such reports.

At present, we do not ship or deliver physical copy of any report. We only provide digital copy of the report in PDF format. We encourage clients to leverage benefits associated with different license types that allows you to print the report at your end.

Considering the nature of the deliverable in form of the report and data and the confidentiality of associated information, we strictly follow no refund, no return and no order cancellation policy on the order placed and payment made. We encourage you to read and exhaust all available options before placing the order. In case of any questions with the report data, please get in touch with our client support team and your request shall be addressed within 24 hours time. Read more about our policies on Terms and Conditions.

Certainly yes. We are here to address any queries that you may have with the report. Depending upon your license type, our analysts would be available 5 days a week to address and resolve your queries pertaining to the purchased report.

Post purchase, please write to us at support@icognitioninsights.com and our support representative will be in touch shortly with possible resolution.

Unfortunately no. We all understand the stringent process, planning and analyst efforts involved with creating every market research report. Once you place an order, we orchestrate our internal processes and research execution to provide you timely insights. Hence we request you to utilize the resources available on website before placing an order with us.

Basis Client usage and customization requirement, we offer three license types with additional benefits:

Single-User- Allows one user to access the purchased report. Free 15% customization along with the purchase.

Five-User- Allows maximum five users to access the purchased report. Free 25% customization and express support post-sales (upto 3 months), permission to use upto 2 paragraphs or one chart externally in whitepaper, collateral and press releases.

Enterprise License- Allows all employees within the organization to access the purchased report. Free 25% customization. Express support post-sales (upto 3 months), permission to print the report and use of upto 2 paragraphs or one chart externally in whitepaper, collateral and press releases.

Our research is backed with a solid network of domain and industry experts and KOLs across 80+ markets. Also, we follow a robust research methodology banking on our proprietary as well as tried and tested Domain Assisted Cognition (DAC) framework. This framework involves several steps for data collection and analysis which goes through a thorough quality check allowing our clients to get latest, trend-based and holistic market insights on the global markets with acceptable accuracy leaving a limited margin for error.

Yes, we do offer specific section of the report based on the feasibility and impact to the global or original report content. Please submit the customization request form with the sections of interest and our client success team will discuss about your requirement with the research team and revert with a solution approach.

Yes, we offer attractive and simple subscription plans for our reports library. Please reach us at info@icognitioninsights.com to learn more about our subscription plans and benefits.

We support research and development and start-ups that lead innovation for the future of mankind. We have made special provision to our pricing policy and provide flexible pricing options and discounts for them.

If you are a start-up or a researcher looking for specific market insights, reach us for special price quote at info@icognitioninsights.com or +1 617 676 0160.